Organizations are investing heavily in employee wellbeing, yet when employees reach a point of real need, crisis support is often underutilized or inaccessible. The issue isn’t awareness alone, it’s that many traditional EAPs aren’t designed for the urgency, complexity, or realities of frontline work.

This webinar brings together perspectives from executive leadership in frontline nursing to examine why support systems break down at the exact moment they’re needed most. From shift-based constraints to concerns around privacy and trust, we’ll unpack the barriers that prevent employees from seeking help in high-stress, high-stakes environments.

What You'll Learn: 

• Identify why crisis support systems fail at the moment of need, even when resources are available
• Understand how the realities of healthcare work (shift schedules, burnout, time pressure) create barriers to accessing support in urgent situations
• Define what real-time, frictionless crisis access looks like for today’s workforce
• Recognize the critical role of trust, privacy, and perceived safety in whether employees seek help during vulnerable moments
• Implement practical strategies to improve crisis-time engagement, not just general awareness
• Measure success beyond utilization, focusing on speed to access, resolution, employee sentiment, and outcomes